When will my item be shipped?
Ready to ship items are shipped within 1-2 business days.
Please note the following turnaround times for made-to-order items:
Pewter necklaces, 1-3 business days
Fat-Fat totems, 7-10 business days
Custom items, 3-4 weeks
USA DOMESTIC SHIPPING
At checkout you will be able to choose your preferred shipping method between USPS First Class ($3.50) and USPS Priority ($7.50) services. Tracking information is available on all US-bound packages.
At checkout you will be able to choose your preferred shipping method between USPS First Class ($14.00) and USPS Express ($60.00). Tracking is not available on First Class international shipping, and I can not be responsible for these packages once they leave the US. For First Class service, transit time is generally 1-8 weeks. If you would like the ability to track your package, please select Express shipping at checkout, and your package will be tracked & insured to its final destination. For Express shipping, transit time is generally 1-2 weeks.
Duties & Taxes for International Customers
I am not responsible for any additional duties or taxes imposed upon delivery in countries outside of the US.
What kinds of payments are accepted?
PayPal or Credit Card. No cash, check, or money orders.
Do you offer refunds or exchanges?
No refunds or exchanges.
Can I request a custom item?
I offer custom totems only a few times per year. Visit this link to view my custom totem options and sign up for an alert when custom totems are available. If you aren't sure which type of custom totem suits your ideas, feel free to contact me: email@example.com.
How long does it take to make a custom item?
Most custom items take between 3-4 weeks.
When do I pay for my custom item?
Payment in full is due when the order is placed.
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